Use the Call Queue buttons on the Features screen to manage the calls from a particular call queue. The phone administrator can configure multiple Call Queue buttons for your phone.
Before you begin
The phone administrator must enable the Accept Queue Calls feature for your phone.
Procedure
Press Main menu.
Scroll to Features and press Select.
To enable the Queue Calls feature for a particular call queue and start receiving calls, press the corresponding Call Queue button.
The green LED is on when you enable the Call Queue button.
To stop receiving calls from a particular call queue, press the corresponding Call Queue button.
The red LED is on when you disable the Call Queue button.
