Configuring basic settings for a BYOBot SIP virtual agent

Ultimo aggiornamento : Jul 30, 2024 |

About this task

To add a virtual agent to Automation, configure the basic settings and save the BYOBot SIP virtual agent.

Procedure

  1. In the navigation pane, click the Virtual Agents icon.
  2. On the Virtual Agents page, click the Add icon and select New BYOBot SIP.
  3. On the Basic tab, set up the basic settings as required.
  4. To save the virtual agent, click Save Draft.

    The Virtual Agents page displays the BYOBot SIP virtual agent in the list of available virtual agents. You can continue editing the BYOBot SIP virtual agent later.