Escalating a point-to-point call to a conference call

최근 업데이트 : May 10, 2019 |

About this task

During a point-to-point call, you can escalate the call to conference to become the moderator.

Procedure

  1. For the active call, select More and then select Merge and then select the conference call.
  2. Optional If available on the Avaya Workplace Client platform, confirm whether you want to merge the calls. Otherwise, go to the next step.

    Avaya Workplace Client merges the active call to the conference call.

  3. Resume the held call.