ACCEPT_TIME

The timestamp value with the time zone.

Accept Time: 16:41:21(UTC)

https://my-screenpop-url/?q={ACCEPT_TIME}

https://my-screenpop-url/?q=16:41:21(UTC)

AGENT_ID

The agent ID of the agent that receives the call.

Agent Id: 42109

https://my-screenpop-url/?q={AGENT_ID}

https://my-screenpop-url/?q=42109

ASAI_UUI

The ASAI_UUI value sent as part of the vector step.

Asai Uui: 020290000

https://my-screenpop-url/?q={ASAI_UUI}

https://my-screenpop-url/?q=020290000

CALLER_NAME

The name of the caller that initiates the call.

Caller Name: Stokes 5101287, Steve

https://my-screenpop-url/?q={CALLER_NAME}

https://my-screenpop-url/?q=Stokes%205101287,Steve

CALLER_NUMBER

The number of the caller.

Caller Number: 5101287

https://my-screenpop-url/?q={CALLER_NUMBER}

https://my-screenpop-url/?q=5101287

END_TIME

The end time of the call. To view this screenpop, the trigger value must be complete.

N.A.

https://my-screenpop-url/?q={END_TIME}

https://my-screenpop-url/?q=17:20:04(UTC)

PROMPTED_DIGITS

The prompted digits collected as part of the vector step.

Prompted Digits: 12

https://my-screenpop-url/?q={PROMPTED_DIGITS}

https://my-screenpop-url/?q=12

START_DATE

The date when the call starts.

Start Date: 2024-01-15(UTC)

https://my-screenpop-url/?q={START_DATE}

https://my-screenpop-url/?q=2024-01-15(UTC)

START_TIME

The time when the call starts.

Start Time: 17:05:13(UTC)

https://my-screenpop-url/?q={START_TIME}

https://my-screenpop-url/?q=17:05:13(UTC)

STATION_ID

The station ID of the agent that answers the call.

Station Id: 5202109

https://my-screenpop-url/?q={STATION_ID}

https://my-screenpop-url/?q=5202109

TOPIC_ID

The VDN to which the customer call gets placed.

Topic Id: 5955134

https://my-screenpop-url/?q={TOPIC_ID}

https://my-screenpop-url/?q=5955134

TOPIC_NAME

The VDN name to which the customer call gets placed.

Topic Name: Demo Sales

https://my-screenpop-url/?q={TOPIC_NAME}

https://my-screenpop-url/?q=Demo%20Sales

UCID

The UCID of the call.

Ucid: 00001140191705338643

https://my-screenpop-url/?q={UCID}

https://my-screenpop-url/?q=00001140191705338643

UUI

The UUI of the call.

UUI: 00FA08000136C365A56713;encoding=hex

https://my-screenpop-url/?q={UUI}

https://my-screenpop-url/?q=00FA08000136C365A56713;encoding=hex