SSO configuration with Okta Active Directory

최근 업데이트 : Aug 24, 2023 |

If you are an existing Avaya Experience Platform™ On-Prem customer who is on-premise and is using Okta Active Directory (AD), you must perform the following SSO configuration to continue to use Okta AD with Avaya Experience Platform™ (On-Prem + Connect):

  1. On Okta AD, create an SSO Security Assertion Markup Language (SAML) application.

  2. Assign users or groups of users to this application.

  3. On Application Center Administration, configure Okta AD as the SAML identity provider (IdP).

    Use the Okta AD federation metadata file to perform this configuration.

  4. The user can open Avaya Workspaces in a web browser and click the name of the Okta AD SAML IdP to initiate the SSO process.

  5. The user can enter credentials to log in to IdP.

    Okta AD authenticates the user. If Okta AD user authentication is successful, the browser redirects the user to Avaya Experience Platform™ (On-Prem + Connect).

  6. Avaya Experience Platform™ (On-Prem + Connect) validates the SAML-authenticated user and logs in to Avaya Workspaces.