If you are an existing Avaya Experience Platform™ On-Prem customer who is on-premise and is using Active Directory (AD), you must perform the following SSO configuration to continue using the on-premise AD with Avaya Experience Platform™ (On-Prem + Connect):
On Application Center Administration, configure enterprise Active Directory Federation Service (ADFS) as the Security Assertion Markup Language (SAML) identity provider (IdP).
Use the ADFS metadata file to perform this configuration.
Download the Avaya Experience Platform™ (On-Prem + Connect) SAML service provider metadata.
On ADFS, import the metadata to configure Avaya Experience Platform™ (On-Prem + Connect) as a trusted party.
The user can open Avaya Workspaces in a web browser and click the name of the on-premise AD SAML IdP to initiate the SSO process.
The user can enter credentials to log in to IdP.
ADFS authenticates the user. If ADFS user authentication is successful, the browser redirects the user to Avaya Experience Platform™ (On-Prem + Connect).
Avaya Experience Platform™ (On-Prem + Connect) validates the SAML-authenticated user and logs in to Avaya Workspaces.
