Attribute

A dimension with properties, such as Agent Name.

Dossier

A dossier is an interactive display to show and explore business data. Users with permissions can create a dossier and add visual representations of the data to the dossier to:

• Make the data easier to interpret

• Manipulate on the data to customize which information to display

• Organize data into multiple chapters and pages to provide a logical flow to the dossier

Dossiers provide personalized views of corporate information. You can create your personalized views if you have the required permissions. Users with administrative privileges can create shared dossiers for groups of users with common responsibilities or job functions.

Filter

The default conditions based on which Analytics for Avaya Experience Platform™ Public Cloud displays the results.

Metric

A measure that provides calculation performed on the data. It specifies a numeric value.

Prompt

A type of filter where you provide inputs based on which Analytics for Avaya Experience Platform™ Public Cloud displays the results.

Report

A request for a specific set of formatted data from your data source.

A report consists of the following two parts:

• A report template, which is the underlying structure of the report.

• The report-related objects that are placed on the template. For example, attributes, metrics, filters, and prompts.