You can view the microphone and speaker settings in the Device Settings option in Avaya Workspaces. When you plug in or connect the headset to your computer, Avaya Workspaces displays the confirmation that the new device is connected. The Device Settings page displays the headset name as the default value in the Microphone and Speakers fields. If the Device Settings page does not display the connected headset, follow the instructions in the user manual that you received with your headset to correctly connect the headset to your computer.

You can enable or disable the option to use the advanced call control features on your headset. The advanced features are available only for Plantronics and Jabra headsets. If you select another headset option in the Microphone and Speaker fields, Avaya Workspaces disables this option.

Additionally, if you select a Jabra or Plantronics headset in one field and a different headset in the other field, Avaya Workspaces disables the advanced features option.