Determining a User's Busy Status
Various system features allow users to handle more than one call at a time. Therefore the term "busy" has different meanings. To other users it means whether the user is indicated as being busy. To the system it means whether
Parking a call is an alternative to holding a call. A call parked on the system can be retrieved by any other user if they know the system park slot number used to park the call. When the call is
Dial Physical Extension by Number
Dial a specified extension number regardless of the current user logged in at that extension and any forwarding, follow me or do not disturb settings applied by the current extension user. Note that the extension number used is the Base
EXT-DEV demand test descriptions and error codes
Order of investigation Short test sequence Long test sequence D or ND External Device Alarm Query Test 120 X X Nondestructive
Jitter buffers must not be more than twice the size of the largest statistical variance between packets because network packet delay is usually a factor. The best solution is to have dynamic jitter buffers that change size in response to
The SRTP feature is supported on all Linux-based platforms running Communication Manager . The SRTP feature is also supported on all versions of SES , regardless of platform, starting with Release 4.0. The following gateway platforms also support SRTP: Avaya
Support to tandem MIME for PIDF-LO
Communication Manager Release 7.1.1 can tandem Multipurpose Internet Mail Extensions (MIME) attachments for Presence Information Data Format Location Object (PIDF-LO) in a SIP message. Communication Manager can also pass the PIDF-LO information in the SIP message.
Adding and modifying users
You must have access to the Avaya Control Manager web interface. Ensure that you configure the enterprise for the end user in Avaya Aura® Communication Manager and Avaya Control Manager . Create the organizational structure for the enterprise. You must
Adding an agent
You must add details for each user in Avaya Control Manager . You must add users for each enterprise you configured. Users are associated with teams in Avaya Control Manager . On the Avaya Control Manager webpage, click Users .