Specifying an email address for sending emergency notifications

上次更新时间 : Aug 30, 2023 |

About this task

Specify an email address to send notifications about the initiated emergency calls to a person in your organization. An email notification contains information about the initiated emergency call, such as the date and time of the call, the name, surname, and identification number of the agent who makes the call, and the agent address. You can specify multiple email addresses.

Procedure

  1. In the navigation tree, click Accounts.
  2. On the Account page, for the account to edit, click the Three Dots icon and then click Edit.
  3. In the Emergency Email Address(es) field, type the email address and click the area outside the field.
  4. Optional To specify more email addresses, repeat step 3.
  5. At the top of the Account page, click Save.