Integrating Microsoft Azure Active Directory with Avaya Experience Platform Public Cloud

上次更新时间 : Jul 03, 2024 |

About this task

Use this procedure to configure browser-based Single Sign-On (SSO) with Avaya Experience Platform™ Public Cloud. You can download the SAML Identity Provider (IDP) Metadata XML from Microsoft Azure and save it on your computer.

Before you begin

Ensure that you are familiar with Microsoft Azure and Avaya Experience Platform™ Public Cloud.

Procedure

  1. On the Microsoft Azure portal, add Avaya Experience Platform™ Public Cloud as an Enterprise Application.
  2. On the navigator, click Users and Groups then click Add user/group.
  3. Select individual users and/or groups and assign them to the application.
  4. On the navigator, click Single Sign-on then click SAML.
  5. Scroll to the SAML Signing Certificate section.
  6. Click Download at the Federation Metadata XML field.

    Microsoft Azure downloads the FederationMetadata.xml file.

  7. Save this IDP Metadata XML file using the same name that you used for the application name.
  8. Log in to Avaya Experience Platform™ Public Cloud Application Center Administration.
  9. In the navigation tree, click Element Inventory and add Microsoft Azure Active Directory as the SAML IDP.
  10. Click Select XML File and select the IDP Metadata XML file that you just downloaded from Microsoft Azure.
  11. To upload the metadata file, click Upload.
  12. Select the following check boxes:
    • HTTP-POST Binding Response

    • HTTP-POST Binding for AuthnRequest

    • HTTP-POST Binding Logout

    • Force Authentication

  13. Click Save.

    Avaya Experience Platform™ Public Cloud generates its own SAML SP Metadata XML file.

  14. Click Download to download a newly-generated Avaya Experience Platform™ Public Cloud SAML SP Metadata XML file.
  15. Save the Avaya Experience Platform™ Public Cloud SAML SP Metadata XML file to your computer.
  16. Return to the Microsoft Azure portal, click Upload metadata file, and select the Avaya Experience Platform™ Public Cloud SAML SP Metadata XML file that you just downloaded from Application Center Administration.
  17. Copy the Assertion Consumer Service URL and paste it into the Reply URL field.
     <md:AssertionConsumerService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location=https://<contactcenterserver>/auth/realms/<accountid>/broker/saml/endpoint isDefault="true" index="1"/>
  18. Click Save.