Launching Verint Workforce Engagement

上次更新时间 : Apr 19, 2024 |

About this task

Use the Application Center Administration to launch the management interface for Verint Workforce Engagement. You need Verint Workforce Engagement and Avaya Experience Platform™ Public Cloud credentials to launch the application.

For more information about Verint Workforce Engagement, search for Avaya Experience Platform™ Public Cloud documentation at https://support.avaya.com.

Before you begin

Do the following:

  • Ensure you have an Verint Workforce Engagement employee profile.

  • Log in to Application Center Administration as an account administrator.

Procedure

  1. On the Home tab, click Workforce Engagement Recorder Administration.
  2. Type your Verint Workforce Engagement username and click Continue.
  3. Optional If the Avaya Experience Platform™ Public Cloud Sign in page is displayed, type your Avaya Experience Platform™ Public Cloud username and password and click Sign In.

    Verint Workforce Engagement launches.