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Using a Voicemail Pro Intuity Mode Mailbox
Logging into Visual Voice
About this task
Visual voice is a set of Avaya phone menus that you can use to access your mailbox and the mailbox settings.
By default, the 
button on Avaya phones accesses the visual voice menus for the phone user’s mailbox.
Your system administrator can also configure the visual voice menus for your phone to provide access to messages in other users and groups mailboxes.
Procedure
- Either:
- Press the button on your Avaya phone.
- Press Features. Scroll down to Visual Voice and press Select.
- Press the optional Visual Voice button that has been programmed on your phone.
- Press the
- The visual voice options should appear on the phone’s screen. See Visual Voice Controls.