Downloading clients and SDKs from Avaya Support

Last Updated : Aug 28, 2026 |
Prolog information
Metadata
Keywords:
Use the following procedure to download the TSAPI client from the Avaya Support Web site at http://support.avaya.com. This procedure considers that you are an Avaya customer and you have registered on the Avaya Support Web site.
Note:
The TSAPI client is available from the Avaya Support Site, http://support.avaya.com, but the TSAPI SDK is not. To get the TSAPI SDK, contact an authorized Avaya Business Partner or an Avaya Account Executive.
  1. Log in to the Avaya Support Web site, http://support.avaya.com
  2. On the Welcome to Avaya Support page, click Support by ProductDownloads.
  3. In the Enter Your Product field type Application Enablement Services
  4. In the Choose Release menu, select 10.2.
  5. In the Downloads list, click one of the following:
    ADDITIONAL INFORMATION:
    • Avaya Aura® Application Enablement Services TSAPI 32-bit Client Windows 10.2.x
    • Avaya Aura® Application Enablement Services TSAPI 64-bit Client Windows 10.2.x
    • Avaya Aura® Application Enablement Services TSAPI 32-bit Client Linux for RHEL 7.x, 8.x
    • Avaya Aura® Application Enablement Services TSAPI 64-bit Client Linux for RHEL 7.x, 8.x
    • Avaya Aura® Application Enablement Services CVLAN Client Windows 10.2.x
    • Avaya Aura® Application Enablement Services CVLAN Client Linux for RHEL 7.x, 8.x
  6. On the Downloads page, click the file name, for example tsapi-client-win32-10.2-xx.zip for TSAPI 32-bit Client or tsapi-client-x86_64-10.2-xx.zip for TSAPI 64-bit Client, where xx represents the build number.
  7. Save the file to your computer.
    ADDITIONAL INFORMATION:
    For Windows clients, extract the .zip file in a separate folder on your computer.
Next steps
Start the installation