Headsets and speakerphones with call control functionality

Last Updated : Jul 03, 2024 |
Prolog information
Metadata
Keywords:
Various USB and Bluetooth headsets and speakerphones include call control buttons. Avaya Vantage™ supports call control functionality with the headset and speakerphone models listed in the following tables. The supported call control functionality varies for different models.

Models supported with a USB connection

Headset or speakerphone model
Answer call
End call
Reject call
Mute
Hold call
Volume +/-
Avaya L100 Series Headsets
Y
YPress the Answer call button to end an active call.
YDouble-press the Answer call button to reject an incoming call.
Y
YDouble-press the Answer call button to place an active call on hold. Double-press the Answer call button again to resume the on-hold call.
Y
Plantronics DA80
Y
Y
N
Y
N
Y
Plantronics Blackwire C3210
Y
Y
N
Y
N
Y
Plantronics Savi W700
Y
Y
N
Y
N
N
Jabra Speak 510
Y
Y
Y Press the End call button to reject an incoming call. You must be on the incoming call alert window to reject the call.
Y
N
Y

Models supported over Bluetooth

Headset or speakerphone model
Answer call
End call
MuteWhen you press the Mute button on your Bluetooth headset, the application UI does not reflect the mute status of the call.
Volume +/-
Avaya B109 Conference PhoneAvaya Vantage™ currently does not support Avaya B109 over a USB connection.
Y
Y
Y
Y
Avaya L100 Series Headsets
Y
Y
Y
Y
Plantronics V5200Avaya recommends you to use a BT600 USB dongle while connecting Plantronics V5200 headsets to the device.
Y
Y
Y
Y
Jabra Speak 510
Y
Y
Y
Y