Returning an active Survivable Remote Servers to standby mode

Last Updated : Feb 13, 2024 |
When the primary server is available again, it begins handling calls, however, for configurations earlier than Release 3.0 (Auto Fallback to Primary feature returns active Survivable Remote Servers to standby mode) endpoints that were registered with the Survivable Remote Servers stay registered until the Survivable Remote Servers is rebooted.
Caution:
This procedure reboots the Survivable Remote Servers, dropping all calls. Ensure that you perform this procedure from the Survivable Remote Servers, not the active server.
Use this procedure to return an active Survivable Remote Servers to standby mode:
  1. Log in to System Management Interface.
  2. Click Administration Server (Maintenance).
  3. Click Server Shutdown Server.
    ADDITIONAL INFORMATION:
    The Shutdown Server page displays.
  4. Select Delayed Shutdown.
    ADDITIONAL INFORMATION:
    Warning:
    Shutting down this server also stops the Web server that you are currently communicating with, so you will be unable to access these Web pages until the system starts again.
  5. Select the Restart server after shutdown check box.
  6. Click Shutdown.
  7. Verify that all the gateways have re-registered with the main server.
  8. Log back on to the Survivable Remote Servers through SAT interface for the Survivable Remote Servers.
  9. Type status media-gateway to display the GATEWAY STATUS page.
  10. In the H.248 LINK SUMMARY section, the Links Up field should read 0.
    ADDITIONAL INFORMATION:
    In the Alarms section the Lk column should read dn for all gateways.