The Avaya Aura® application raises an alarm if the EASG product certificate has expired or is about to expire in 365 days, 180 days, or 30 days. To resolve this alarm, the customer must apply the patch for a new certificate or upgrade to the latest release. Else, the customer loses the ability for Avaya to provide remote access support.

If the EASG product certificate expires, EASG access is still possible through the installation of EASG site certificate.