Primary and secondary servers

Last Updated : Dec 03, 2024 |
Prolog information
The following table displays the minimum supported profile values for different IP Office virtual machine roles in primary and secondary servers:
Server Type
Primary and Secondary servers
Users [1]
20
100
20
50
100
200
500
1000
2000
3000
one-X Portal Users [1]
-
5
16
20
40
88
175
351
703
1500
Voicemail Channels [1]
2
12
3
7
12
24
49
98
196
248 [2]
RAM (MB)
Allocated
768
2048
2684 [5]
2684 [5]
3072
3072
4096
5120
6144
10240
14336
Reserved
625
1551
2416 [5]
2416 [5]
2624
2765
3358
4198
5376
8192
11909
CPUs
1
2–3
2–3
2–3
2–4
3–5
3–5
4–7
5–8
7–10
11-14
CPU Cycles (GHz)
Limit
3
5
4
5
7
10
10
14
18
20
25
Reserved
3
4
3
4
6
8
8
12
15
17
21
Hard Disk (GB) [7,8,10]
100
100
100
100
100
100
130
140
150
160
160
IOPS [6]
15
31
17
18
26
41
71
129
248
338
346
AWS Machine Instance [9]
m5.large
m5.xlarge
m5.2xlarge
m5.4xlarge
  1. If there is any profile misalignment between the user and channel quantities, use the highest-profile that meets all requirements.
  2. More than 250 recording channels with Media Manager requires approximately 12 vCPU or 30 GHz CPU cycles in total.
  3. Each one-X Portal client connection counts as one load.
  4. The CPU values shown apply to all virtualization platforms. However, for Hyper-V the CPU values should be increased by 20%.
  5. If Media Manager is enabled, add 250MB RAM and increase the typical IOPS values.
  6. Typical IOPS is the average HDD I/O transactions per second during normal operation. When backup, intense logging or Media Manager are in use, more IOPS are required; 40 to 200 IOPS depending on backup data size, logging rate or recording channels.
  7. Voicemail Pro requires 0.5 MB per minute for messages, prompts and announcements. Each user and group mailbox is limited to up to 30 MB (1 hour).
  8. Media Manager requires 60 KB per minute for non-authenticated VRL files and 120 KB per minute for authenticated VRLA files. Media Manager also reserves 1 GB of space for the call details database and other operations. Note that more than 250 channels of recording requires at least 12 vCPUs and 30 GHz CPU cycles.
  9. The quoted AWS machines instances are recommendations only. The range of machine instances and the capabilities of existing instances change frequently. Therefore, other instances can be used so long as their capabilities match the profiling resource requirements.
  10. To achieve the stated capacity and performance, you must provision all IP Office virtual disks as Thick Provision Eager Zeroed or the equivalent for the particular hosting platform.