Avaya J189 IP Phone overview

Last Updated : Jul 05, 2024 |

Avaya J189 IP Phone is a phone for business communications. The phone has two color displays and supports 96 line buttons. The primary display of the phone provides 96 buttons that you can access by scrolling or paging using the Navigation Cluster. Optionally, the phone supports up to two Avaya J100 Expansion Modules. The Secondary screen is the first effective expansion module. The phone supports up to five call appearances with two lines of call display.

For more information about Avaya J100 Expansion Modules, see Using Avaya J100 Expansion Module for SIP at https://support.avaya.com/.

The phone supports the OPUS Super wideband codec and Local Conference.

Physical specifications

  • 10 buttons on Primary display and 6 buttons on Secondary display with red and green dual LEDs

  • Primary display: 800x480 pixels, Secondary display: 240x320 pixels

  • Dual-position stand, optional wall mount

  • Gigabit Ethernet (10/100/1000 Mpbs) line interface

  • Secondary Gigabit Ethernet (10/100/1000 Mpbs) interface

  • PoE Class 2 IEEE 802.3af when PoE Slideswitch is in L position, and PoE Class 3 IEEE 802.3af when PoE Slideswitch is in H position

  • Optional AC to 5V adapter

  • Wideband audio in handset and headset

  • SuperWideBand Full Duplex Handsfree

  • Full duplex speakerphone

  • SuperWideBand Full Duplex Handsfree

  • Ergonomic hearing aid compatible handset supports TTD acoustic coupler

  • Five call appearances in Full Screen mode and 10 call appearances in Half Screen mode

  • Four soft keys and two-page keys for the secondary display

  • Type-A and Type-C USB support

  • Hard buttons:

    • Phone

    • Messages

    • Contacts

    • Recents

    • Main menu

    • Navigation cluster

    • Headset

    • Speaker

    • Volume

    • Mute

    • Release Key (End call)

  • LEDs:

    • Speaker

    • Mute

    • Headset

    • Recents