Regenerating the rest credentials

Last Updated : Jun 01, 2023 |

About this task

External cases like certificate sync and upgrade package copy, and system tasks like application restart and reboot the system, might not work from GUI due to the rest credentials issues. In such cases, run the generate-rest-credentials command.

Procedure

  1. Log in to the Avaya SBC or EMS CLI using administrative privileges.
  2. Run the command: sbceconfigurator.py generate-rest-credentials

    • If you run the command in EMS, it will generate the rest credentials for all Avaya SBC associated with it and other EMS incase of active active EMS.

    • If you run the command in HA setup, it will generate the rest credentials for other box in Pair: EMS and secondary EMS if configured.

    • If you run the command on separate box, it will generate the rest credentials for EMS and Secondary EMS.

    • Single Box (EMS+SBC) is not supported.

    Note:

    The sbceconfigurator.py generate-rest-credentials command is supported from Release 10.1.2.