Rolling back an upgrade

Last Updated : Nov 26, 2024 |

Using rollback procedures, you can roll back from a upgraded release to an earlier release. Avaya SBC supports following methods of rolling back an upgrade:

  • Rolling back using web interface

  • Rolling back using CLI interface

Caution:

When doing a rollback, the rollback can fail if there were operational issues in the previous release to which you are rolling back. To help troubleshoot rollback problems, see Maintaining and Troubleshooting Avaya Session Border Controller.

Use the following order to when rolling back multiple systems:

  1. Roll back single SBC systems in any order.

  2. For an SBC HA pair, you must roll back the secondary SBC first followed by the primary SBC.

  3. Roll back the secondary EMS first.

  4. Roll back the primary EMS last.