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AVAYA DOCUMENTATION CENTER
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Administering Avaya Session Border Controller
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About restoring a system snapshot
Last Updated : May 07, 2026 |
Prolog information
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Caution:
Restoring from a snapshot will irreversibly overwrite all existing data. Take note of the following restrictions before restoring from a snapshot:
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Restoration procedures must be completed only during times of relative EMS server inactivity or during scheduled periods of maintenance.
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Avaya SBC detection or mitigation features are unavailable for the entire duration of the restore procedure, making the EMS and Avaya SBC single server deployment vulnerable to intrusions and attacks.
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A snapshot can only be restored to the same version of the same EMS in the same hardware category. Consult the table for more information on hardware categories.
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If the EMS management IP in the snapshot differs from the current management IP, the EMS must be manually restarted to pick up the new management IP.
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During both methods, EMS goes into the offline mode when the files are being transferred and the device is being reconfigured.
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All devices currently registered or commissioned in the snapshot will be disconnected from the EMS. These devices must be reconfigured to resume operation.
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All devices in the snapshot (and the EMS in a single server deployment) will be rebooted after the restore completes.
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All current incidents will be archived to disk and all alarms will be cleared.
You can restore an SBC configuration data snapshot on EMS manually or configure automatic restoration of the snapshots.
You can restore snapshots to an EMS system of the same hardware category, manufacturer, and model of EMS. The following table lists the hardware categories and supported configurations:
|
Server
|
NIC Ports
|
DVD drive
|
Upgrade supported for
|
Supported device configuration
|
||
|---|---|---|---|---|---|---|
|
EMS
|
SBC
|
EMS+SBC
|
||||
|
Dell™ PowerEdge™ R640 Avaya Solutions Platform 110 Appliance server - Profile 3
|
6
|
Yes
|
10.2.1
|
Supported
|
Supported
|
Supported
|
|
Dell™ PowerEdge™ R640 Avaya Solutions Platform 110 Appliance server - Profile 5
|
6
|
Yes
|
10.2.1
|
Supported
|
Supported
|
Supported
|
|
Dell™ PowerEdge™ R340 Avaya Solutions Platform 110 Appliance server
|
6
|
No
|
10.2.1
|
Supported
|
Supported
|
Supported
|
|
Dell 3240
|
5
|
No
|
10.2.1
|
No
|
No
|
Supported
|
|
Dell VEP1425N
|
8 ports available, but only 4 ports are supported
|
Yes
|
10.2.1
|
Not supported
|
Not Supported
|
Supported
|
|
Dell R660xs Avaya Solutions Platform 110 Appliance server - Profile A2
|
6
|
Yes
|
10.2.1
|
Supported
|
Supported
|
Supported
|
|
Dell R660xs Avaya Solutions Platform 110 Appliance server - Profile A3
|
8 ports available, but only 6 ports are supported
|
Yes
|
10.2.1
|
Supported
|
Supported
|
Supported
|
|
Dell R360
|
6
|
Yes
|
10.2.1
|
Supported
|
Supported
|
Supported
|