Media Forking overview (Standard Platform only)

Last Updated : Jul 20, 2015 |
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The Media Forking feature allows the Avaya SBC device to fork media packets according to a designated Media Forking Profile. This solution addresses problems faced by call recorders deployed for quality assurance and compliance.
The Media Forking Profile has parameters for sending a duplicate stream of media packets to a call recorder. In general, the call recorder is connected to the IP-PBX through a CTI. This network allows the transfer of call and endpoint information from the IP-PBX to the call recorder through a proprietary interface, for example, JTAPI.
Note:
Without the Avaya SBC device, ports of all phones must be spanned, so that media could be established between phones. Spanning all ports becomes a tedious task. With the Avaya SBC device in the picture, the spanning of all ports is not required, as the Avaya SBC anchors the media and forks the media packets to the call recorder.
A high-level topology illustration of Media Forking is provided below.
selective media forking