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Administering Avaya Session Border Controller
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Call flow example from PSTN trunk to a Call Center Elite user
Last Updated : Apr 25, 2023 |
Prolog information
Metadata
Keywords:
Example 1
This SIP call flow example is a SIP trunking scenario where a test call is made from a PSTN trunk user (705030) to a Call Centre Elite user (604020) through Avaya SBC.
Trunk User —> ostn-cm —> pstn-asm —> SBC —> cce-asm —> cce-cm —> CCE user
The following table contains the parameter field names and values for the various interfaces, profiles, and policy groups used in this call scenario.
Note:
The provisioning information in this table is a sample reference for examining call flows and might be incomplete.
|
Field
|
Value
|
|
Name
|
PSTN-Sig-Interface
|
|
Signaling IP
|
10.129.2.1
|
|
TCP Port
|
5060
|
|
UDP Port
|
5060
|
|
TLS Port
|
5061
|
|
TLS Profile
|
Avaya-SBC-Server
|
|
Field
|
Value
|
|
Name
|
PSTN-Med-Interface
|
|
Media IP
|
10.129.2.1
|
|
Port Range
|
56000 – 60000
|
|
Field
|
Value
|
|---|---|
|
URI Group
|
*
|
|
Next Hop Server 1
|
10.129.3.82
|
|
Transport
|
TCP
|
|
Field
|
Value
|
|---|---|
|
General
|
|
|
Server Type
|
Call Server
|
|
IP Addresses / FQDNs
|
10.129.3.82
|
|
Supported Transports
|
TCP, TLS
|
|
TCP Port
|
5060
|
|
TLS Port
|
5061
|
|
Advanced
|
|
|
Enable Grooming
|
Enabled
|
|
Interworking Profile
|
avaya-ru (default profile)
|
|
TLS Client Profile
|
Avaya-SBC-Client
|
|
Field
|
Value
|
|---|---|
|
Flow Name
|
PSTN-Trunk
|
|
Server Configuration
|
PSTNASM
|
|
Received Interface
|
CCE-Sig-Interface
|
|
Signaling Interface
|
PSTN-Sig-Interface
|
|
Media Interface
|
PSTN-Med-Interface
|
|
Endpoint Policy Group
|
PSTN-default-low
|
|
Topology Hiding Profile
|
default (Default profile)
|
|
Routing Profile
|
To-CCE-ASM
|
|
Field
|
Value
|
|---|---|
|
Application
|
default
|
|
Border
|
default
|
|
Media
|
default-low-med
|
|
Security
|
default-low
|
|
Signaling
|
default-low
|
|
Time of Day
|
default-low
|
Example 2
|
Field
|
Value
|
|---|---|
|
Name
|
CCE-Sig-Interface
|
|
Signaling IP
|
10.32.3.1
|
|
TCP Port
|
5060
|
|
UDP Port
|
5060
|
|
TLS Port
|
5061
|
|
TLS Profile
|
Avaya-SBC-Server
|
|
Field
|
Value
|
|---|---|
|
Name
|
CCE-Med-Interface
|
|
Media IP
|
10.32.3.1
|
|
Port Range
|
56000 – 60000
|
|
Field
|
Value
|
|---|---|
|
URI Group
|
*
|
|
Next Hop Server 1
|
10.32.15.8
|
|
Transport
|
TLS
|
|
Field
|
Value
|
|---|---|
|
General
|
|
|
Server Type
|
Call Server
|
|
IP Addresses / FQDNs
|
10.32.15.8
|
|
Supported Transports
|
TCP, TLS
|
|
TCP Port
|
5060
|
|
TLS Port
|
5061
|
|
Advanced
|
|
|
Enable Grooming
|
Enabled
|
|
Interworking Profile
|
avaya-ru (Default profile)
|
|
TLS Client Profile
|
Avaya-SBC-Client
|
|
Field
|
Value
|
|---|---|
|
Flow Name
|
CCE-ASM
|
|
Server Configuration
|
CCEASM
|
|
Received Interface
|
CCE-Sig-Interface
|
|
Signaling Interface
|
CCE-Sig-Interface
|
|
Media Interface
|
CCE-Med-Interface
|
|
Endpoint Policy Group
|
CCE-default-low
|
|
Topology Hiding Profile
|
default (Default profile)
|
|
Routing Profile
|
To-PSTN-ASM
|
|
Field
|
Value
|
|---|---|
|
Application
|
default
|
|
Border
|
default
|
|
Media
|
default-low-med
|
|
Security
|
default-low
|
|
Signaling
|
default-low
|
|
Time of Day
|
default-low
|