SIP call flow example

Last Updated : Apr 25, 2023 |
This SIP call flow example is a SIP trunking scenario where a test call is made from a PSTN trunk user (705030) to a Call Centre Elite user (604020) through Avaya SBC.
Trunk User —> ostn-cm —> pstn-asm —> SBC —> cce-asm —> cce-cm —> CCE user
Prolog information
The following table contains the IP addresses of the external SIP entities involved in this call flow.
For information about provisioning the Avaya SBC for routing the calls from PSTN trunk to the CCE server, see Provisioning for PSTN trunk Aura Session Manager.
The provisioning information in those tables provides a sample reference for examining the call flow example and might be incomplete.

SIP entities and IP addresses

SIP Entity
IP Addresses
Trunk User (705030)
10.129.1.35
PSTN Communication Manager
10.129.10.35
PSTN Aura Session Manager
10.129.3.82
Call Centre Elite Aura Session Manager
10.32.15.8
Call Centre Elite Communication Manager
10.32.11.1
Call Centre Elite User (604020)
10.32.4.5