Avaya SBC features not supported in a Teams deployment

Last Updated : Jun 29, 2022 |
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The following Avaya SBC features are not supported when deployed in a Teams environment:
  • RTCP Mux
  • Comfort Noise
  • Ring tone generation at Blind Transfer
For Teams users, the telephony-based features they normally use are all supported if they use their Teams devices. For example:
  • Hold
  • Music on hold
  • Call transfer variants
  • Conference
  • Forwarding
  • Voice mail
  • Caller ID
  • Auto attendant and queues
  • Call pickup and call park
  • Shared line appearance
  • Call block
When a Teams user is on a call with non-Teams users, and the non-Teams user initiates one of these features, the feature operates based on the system where the feature was initiated. This may cause interactions with how the Teams user expects the feature to operate.