Generating a test alarm

Last Updated : Oct 06, 2020 |

About this task

Generate a test alarm to the targets assigned to the serviceability agent. These targets can include:

  • A SAL Gateway

    The alarm is forwarded to ADC

  • System Manager Trap Listener

  • Third-party NMS

  • Avaya SIG server

You can either run the generateTestAlarmSM.sh script using the Session Manager CLI, or you can use the Generate Test Alarm button on the Serviceability Agents screen.

Procedure

  1. If using the Session Manager CLI:
    1. Login to the Session Manager server.
    2. Run the Session Manager CLI command generateTestAlarmSM.sh.
  2. If using the Generate Test Alarm button on the Serviceability Agents screen:
    1. On the System Manager web console, click Services > Inventory  > Manage Serviceability Agents > Serviceability Agents.
    2. Select a hostname from the list and click Generate Test Alarm.
  3. To verify that the System Manager received the test alarm message, do one of the following:
    1. On the System Manager web console, click Services > Events > Alarms.
    2. Check that the system displays the message Test alarm for testing only, no recovery action necessary in the Description column.
  4. If the serviceability agent is configured with other targets, verify that the other targets also received the test alarm and also verify the clearing of the alarm.
    Note:

    The test alarms are not generated when Session Manager is in Maintenance Mode.