If you upgrade System Manager from an older release like 7.1.3.x, 8.0.x, 8.1.x, or 10.1.x to Release 10.2.x, and the goal is to apply the latest Feature Pack or Service pack of 10.2.x, then you can install the latest service pack or feature pack of System Manager Release 10.2.x as part of the migration process. For an upgrade/migration, you should not install the mandatory patch manually. The data migration utility prompts you to install the mandatory patch or the latest service pack
For example, if you upgrade System Manager from Release 10.1.x to Release 10.2.x, then you can directly apply the Release 10.2.x patch as part of data migration. You do not need to apply the 10.2 GA patch (System_Manager_10.2.0.0_GA_Patch_rxxxxxxxxx.bin) in the intermediate step.
If you perform the fresh deployment of System Manager Release 10.2 and the goal is to be on the latest Feature Pack or Service Pack of 10.2.x that is available, then after deploying the Release 10.2 OVA you can directly install the latest feature pack or service pack of System Manager Release 10.2.x. You do not have to install the 10.2 GA patch first.
After enabling data encryption and installing the System Manager 8.1.2 and later patch, if the local or remote key store is not enabled, the Data Encrypted server prompts for the encryption passphrase. After you enter the encryption passphrase, System Manager automatically reboots. This happens only after the first reboot and prompts you to add the encryption passphrase again.
Before you begin
Ensure that System Manager is running on Release 10.2.
Download the System Manager patch bin file from the Avaya Support website at https://support.avaya.com/ and copy the file to the /swlibrary location on System Manager.
Procedure
Log in to the System Manager command-line interface with administrator privilege credentials.
Create a snapshot of the System Manager application.
This activity might impact the service.
Type the following: SMGRPatchdeploy <absolute path to the patch, service pack, or feature pack for System Manager>
If you do not provide the name of the patch, service pack, or feature pack, the console displays menu items. Provide the absolute path to the System Manager patch, service pack, or feature pack.
System Manager displays the license information.
Read the End User License Agreement carefully, and to accept the license terms, type Y.
The patch installation takes about 45 minutes to complete.
If the installation is successful, the system displays a warning message on the dashboard and on the command line interface to restart System Manager, if the kernel is updated.
Perform one of the following:
If the patch installation is successful, remove the patch bin file, log off from the system, and remove the snapshot.
Note:
Snapshots occupy the system memory and degrade the performance of the virtual application. Therefore, delete the snapshot after you verify the patch installation or the system upgrade.
If the patch installation fails, first collect logs and then use the snapshot to restore the system to the original state.
To collect logs, you can run the collectLogs command. The system creates a LogsBackup_xx_xx_xx_xxxxxx.tar.gz file in the /swlibrary directory. Copy the LogsBackup_xx_xx_xx_xxxxxx.tar.gz file to the remote server and share the file with Avaya Support Team.
Next Steps
Note:
Modifying the network or management configuration is not recommended before the patch deployment.
Log on to the System Manager web console. At your first login, change the System Manager web console credentials.
