User roles

최근 업데이트 : Mar 26, 2021 |

Use the following table to understand the Avaya Analytics™ defined user privileges.

Persona

Consumer

Basic users

Advanced users

You can

  • Run dossiers, reports, and documents.

  • Perform basic operations, such as sort, pivot, drill, and export.

  • All the capabilities provided to the consumer.

  • Create new dossiers, reports, and documents.

  • Modify or customize Avaya Analytics™ canned reports.

  • Access and import data from local machine for file formats, such as excel file, CSV files, and JSON files.

  • All the capabilities provided to the basic users.

  • Interact with rest APIs to push external data, extract data subsets, and create datasets.

  • Connect and access data from a range of third-party databases.

You cannot

  • Save or design new dossiers, reports or documents.

  • Create objects like prompts, filters, and metrics.

  • Create objects like prompts and filters.

  • Create schema objects such as attributes and facts.

  • Leverage rest APIs. For example, access data pushed through the API.

  • Create schema objects such as attributes, facts, and hierarchies.

Important:

Do not run reports as an administrator user. In Avaya Analytics™, administrators cannot create certain reports using their administrator user profiles. Additionally, some reports display inaccurate statistics when administrator users create these reports.