Twinning

Last Updated : Nov 21, 2023 |

Twinning allows your calls to ring on two phones. Twinning is only available if configured by for you by your system administrator.

The IP Office supports the following methods of twinning:

Feature

Description

Mobile Twinning

Mobile twinning allows your calls to ring at both your phone's and at another phone's number, which can include an external number. If you have been configured as a mobile twinning user, you can switch the use of mobile twinning on or off through the phone's menus and can also change the number to which you are twinned.

Using the phone menus, you can switch use of mobile twinning on/off and change the destination number for twinned calls.

Internal Twinning

This method of twinning twins your normal phone with another internal phone. Your incoming calls ring on both phones. You can also make your calls from either extension.

  • You cannot change your internal twinning settings from your phone. Contact your system administrator.

  • A typical example for internal twinning would be a user who uses both a normal desk phone and also needs a DECT phone when moving around the building.

  • Your settings are applied to both phones. Similarly, message waiting indication and voicemail access from either phone accesses your mailbox.

  • If both phones are phones that store your contacts and call history on the system, the contacts and call history on each is the same.