Status Letters

Last Updated : Nov 21, 2023 |

The top lines of the display can include the following status letters. These letter may appear as a group of letters, for example OG or NG.

Letter

Description

B

Barred

The system administrator has prohibited you from making external calls. You can only make internal calls.

G

In Group

You have been configured as a member of a hunt group and your membership of the group is enabled. This means you may receive calls targeted to the hunt group. See Group Membership.

O

Out of Service

A group of which you are a member is in night service mode. Calls to the group are diverted to its fallback if set or otherwise to voicemail if available. See .Group Service Status and Fallback

S

System Alarm

If you are configured as a system administrator, this indicates a system alarm. See Reporting System Alarms.

T

Twinned

Your phone is internally twinned with another extension. Calls to you alert on both phones and can be answered at either. See Twinning Button.

!

Cannot Retrieve Settings

This indicates that the phone was not able to retrieve all your user settings. If this happens, it may limit some telephone functions. Contact your system administrator.