Creating a custom group

Last Updated : Mar 24, 2021 |

About this task

In Avaya Analytics™, Advanced users can create a custom group to segment data. Use the following procedure to create a custom group:

Procedure

  1. Log in to Avaya Analytics™.
  2. Click Create > New Custom Group.

    The Custom Group Editor page opens.

  3. To enter a name for the new custom group, click Enter Custom Group name here.
  4. To enter a description for the custom group, click Enter Custom Group description here.
  5. To add an element, do the following:
    1. Click + New custom group element.

      The Condition Editor window opens.

    2. Click Browse. Select the required attribute or metric and the conditions.
    3. Click OK.

    Repeat step 5 to add more elements to the custom group.

  6. Click Save.