There are four levels of service attributes: Service Profile, Service Cluster, Service Global, and Default. This order specifies the attribute level from the most specific level to the most generic. When an Avaya Breeze® platform server is determining the attribute value to a snap-in, the server checks the value specified against the user’s service profile. If no value has been specified, the server checks if an attribute value has been specified at the cluster level. Again, if a value has not been specified, the server checks for the attribute value at the global level. If no value is found, the server uses the default attribute value.
Note:
The system displays different sets of attributes for services depending on the attribute scope set at the global, cluster, or user level. For more information, see Avaya Breeze® platform Snap-in Development Guide.
In the HelloWorld snap-in, you can customize the caller ID displayed on the called endpoint using the Display String option.
