In an Avaya Aura® environment, you can use the Bridged Call Appearance feature through the Avaya Vantage™ built-in UC experience and the Avaya Connect Expansion Module application.

A bridged call appearance is an appearance of a primary phone number on a different extension. You can use the bridged call appearance to make and receive calls on behalf of the primary number owner. You can also join an ongoing call to or from the primary number.

For example, for extension A, as the primary number, to also have call appearances on extensions B, C, and D, you must use System Manager to access B, C, and D and bridge each of them to extension A. After you complete the required configurations, users of extensions B, C, and D can see the call appearance of extension A on their Avaya Vantage™ built-in UC experience.

Configuration tasks

The following are the high-level tasks to set up a bridged call appearance on an Avaya Vantage™ built-in UC experience user extension:

• Use the 46xxsettings file to set the MULTILINESTAT parameter value to 1. With this setting, the device user can select a call appearance on the built-in UC experience to make outgoing calls.

  When you set this parameter value to 0, the default setting, the user does not see an option to select a call appearance on the built-in UC experience. The built-in UC experience does not provide an option to select a call appearance even if the user extension has call appearances configured of other phone numbers.

• Assign a bridged call appearance feature button of the primary extension to the user extension through the System Manager web console.