Service Level Agreement (SLA) Monitor is an integrated set of tools designed to obtain high audio and video performance in a converged network. SLA Monitor communicates with IP telephony components and other sources through a web-based server application. With the data gathered by SLA Monitor, you can check the network contribution to the performance of audio and video applications.
SLA Monitor performs the following functions:
Corrects Differentiated Services issues.
Handles rogue applications.
Provides real-time visibility to live sessions.
The SLA Monitor agent is a component of SLA Monitor. The agent participates in enterprise end-to‐end monitoring and troubleshooting of various types of network issues that affect IP telephony. The SLA Monitor agent can trace packets from source to destination. The SLA Monitor agent can also monitor Differentiated Services markings at each hop as the packets travel through the network.
G450 Branch Gateway acts as a SLA Monitor agent.
The SLA Monitor server collects router-flow data, as well as data from SLA Monitor agents, to provide a clear picture of how the network and media elements contribute to end-to-end quality.
