Supported ACD systems

Last Updated : May 14, 2024 |
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CMS interfaces with the following ACD systems:
  • Communication Manager Release 7.x
  • Communication Manager Release 8.x
  • Communication Manager Release 10.x
To use all the features of a particular Communication Manager release, administer the relevant release number in CMS. For more information, see Avaya Call Management System and Communication Manager Connections, Administration, and Troubleshooting.