Determining whether an endpoint supports shuffling

Last Updated : Jul 17, 2023 |
Prolog information
To determine whether an endpoint supports audio shuffling. make a test call from an endpoint that supports shuffling to another endpoint whose shuffling capability is unknown.
  1. On the station screen, administer the Direct IP-IP Audio Connections field on page 2 as y (yes) for both endpoints.
    ADDITIONAL INFORMATION:
    Use the change station extension command to reach the station screen for each endpoint.
  2. From the endpoint that can support shuffling, make a call to the endpoint that you are testing.
    ADDITIONAL INFORMATION:
    Wait for 2 minutes.
  3. On SAT, type status station extension, where extension is the administered extension of the endpoint that you are testing, and press Enter.
    ADDITIONAL INFORMATION:
    The system displays the Station screen for this extension.
  4. In the GENERAL STATUS section of page 1, note the Port field value .
  5. Scroll to page 4.
    ADDITIONAL INFORMATION:
    In the AUDIO CHANNEL section, note the value in the Audio field in the Switch Port column.
    • If the values are the same, the endpoint supports shuffling.
      Administer the Direct IP-IP Audio Connections field as y (yes).
      To find the Direct IP-IP Audio Connections field, use the change station extension command and scroll to page 2.
      If the values are different, then the endpoint cannot shuffle calls.
      Administer the Direct IP-IP Audio Connections field as n (no).