Answering a call

Last Updated : Aug 27, 2015 |

About this task

The telephone usually selects incoming calls automatically. However, if you are on another call or if you receive multiple incoming calls at a time, you might need to select the call you want to answer manually. Use one of the following methods to answer an incoming call.

Procedure

  • If you are not on another call, do one of the following:
    • Lift the handset

    • Press the call appearance with a flashing green LED for the incoming call

    • Press Speaker to answer the call on speakerphone.

  • If you are on another call, press the call appearance with a flashing green LED for the incoming call.
    Note:

    If your administrator has enabled the auto hold feature, you can answer a new call without putting the active call on hold.

    If auto hold is not enabled, you must put the active call on hold before answering the new incoming call. Otherwise, the active call will drop when you answer the new call.