Installing the software

Last Updated : May 01, 2020 |

About this task

The IP Office TAPI service provider and the DevLink files are both installed from the IP Office User CD.

Procedure

  1. Insert the IP Office User CD and open setup.exe.
  2. Select the language and click Next.
  3. When the Welcome page is displayed, click Next.
  4. Enter a user and company name for the installation.

    These are used for reference only.

  5. Select whether you are installing the software for all users of the computer or only the current user.
  6. Click Next.
  7. Select the destination folder for the installation or use the default folder, and click Next.
  8. From the Setup Type menu, click Custom > Next.
  9. Select one of the following components:

    • TAPI2: Installs the files for support of TAPI 2.1.

    • TAPI3: Installs the files for support of TAPI 3.0.

    • DevLink: DevLink is installed and used in conjunction with some third party applications.

  10. Click Next.
  11. Do one of the following:

    • If the system displays the error message Failed to retrieve user list from IP Office, click OK and enter the required details manually.

    • Select the IP Office system and enter the user name and password, and then click Next.

    The system displays a summary of what is to be installed.

  12. Click Next.

    The software installation proceeds.

  13. Select whether you want to restart the computer now or later.
  14. Click Finish.