IP Office Analog Phone User Guide
- Press R (Recall). This puts your current caller on hold. Depending on the make and model of your phone, the key may be marked R (Recall), F (Flash) or H (Hook Flash).
- Dial the number to which you want to transfer the call.
ADDITIONAL INFORMATION:
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Depending on how your system is configured, you may need to dial a prefix on external numbers. Your system administrator will confirm the prefix required if any.
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If you hear busy tone whilst dialing, then the number is barred. Your system administrator can bar certain calls, such as those to premium rate numbers and international calls.
- You can either hang up when the other end starts ringing or wait until the other extension answers.
- If the call is not answered or the extension is busy, press R to return to the held call.
- If the caller wishes to wait until the busy extension is free, the call can be queued to that extension as follows:
ADDITIONAL INFORMATION:
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To place the caller on hold, press R. To obtain a dial tone, press R again.
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To queue the held caller against extension 201, dial *33*201#.
