Configure core file generation for 1+1 High Availability systems

Last Updated : May 12, 2015 |
Prolog information
The system creates a core file when a software process unexpectedly exits. Support engineers use the information in the core file to diagnose problems. The system copies the memory and other system information that is related to the process to a file on a disk. A busy system has large processes. The time taken by the system to create the core file depends on the size of the process in system memory. The larger the process, the longer the duration of the core file creation. Avaya Aura® MS cannot resume service until the core file creation is complete. Therefore, core file generation must be disabled at the system level so that the media server can immediately recover. If core file creation is not disabled, end-users experience temporary voice loss or loss of service when processes unexpectedly quit.
Core file generation must be disabled on the servers that are being configured to use the High Availability feature. Core file generation can be enabled temporarily on High Availability systems when you are working with the Avaya technical support engineers.