You must create a mapping profile for each group of remote workers, who have the same pair of Session Managers as the primary Session Manager and the secondary Session Manager.
Log in to the EMS web interface with administrator credentials.
In the navigation pane, click PPM Services Mapping Profiles.
On the Mapping Profiles page, click Add.
In the Profile Name field, type the profile name.
Click Next.
In the Server Type field, click Session Manager.
In the Server Configuration field do one of the following:
Click the server configuration for Session Manager.
Select the Custom check box, enter appropriate values in the Server Address/Port, Server Transport, Mapped IP/Port, and Mapped Transport fields, and click Finish.
The system displays the Server Address/Port, Server Transport, Mapped IP/Port, and Mapped Transport fields only when you select the Custom check box next to the Server Configuration or SBC Device fields.
You must use this option to specify a server address, port, and transport that is different from the values configured in the server configuration profiles. For example, for a multiple Avaya SBC deployment, where the Avaya SBC servers are controlled by more than one EMS, use the Server Address/Port field to specify the IP of the EMS that controls an Avaya SBC.
If you select the Custom check box, skip the remaining steps in this procedure.
In the Server Address field, click the IP address.
In the SBC Device field, click the Avaya SBC device.
In the Signaling Interface field, select a corresponding external signaling interface of Avaya SBC.
In the Mapped Transport field, click the transport port, for example, TLS (5061).
To add the PPM profile to the selected Session Manager, click Finish.
Perform the following steps for deployments with Avaya Aura Release 6.2 or later:
On the Mapping Profiles page, click Add.
In the Profile Name field, type the profile name.
Click Next.
In the Server Type field, click Presence Server.
In the Server Address field, type the Presence server IP address or FQDN.
In the SBC Device field, click the Avaya SBC device.
In the Signaling Interface field, select a corresponding external signaling interface of Avaya SBC.
In the Mapped Transport field, click the transport port, for example, TLS (5061).
In the Server Configuration field, map the Presence server IP address to Avaya SBC device.
To add the PPM profile to the selected Session Manager, click Finish.