Performance metrics

Last Updated : Apr 12, 2017 |
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The following are Network Readiness Assessment requirements for VoIP specific to quality of a call.
Metric
Recommended
Acceptable
One-way Network Delay
< 80 milliseconds
< 180 milliseconds
Network Jitter
< 10 milliseconds
< 20 milliseconds
Network Packet Loss (Voice)
1.0%
3.0%
Network Packet Loss (Video)
0.1%
0.2%
QoS Enabled
Required
Required