Supported upgrade paths for System Manager

Last Updated : Aug 06, 2026 |
Prolog information
Important:
  • Before starting the application upgrade, upgrade the platform and hypervisor.
  • To upgrade System Manager, use Solution Deployment Manager Client. To upgrade applications other than System Manager, use System Manager Solution Deployment Manager.
  • Upgrade or migration using Solution Deployment Manager is only supported with the same IP Address of the application in a Software-only environment.
    Software-only upgrade is supported for VMware, KVM, RHVH, Hyper-V, AWS, GoogleCloud, and Azure.
  • If the application supports the upgrade using Solution Deployment Manager, you can also use the CLI for upgrading that application.
  • To upgrade the application from Release 6.x to Release 10.x, upgrade the application from 6.x to 8.1.x, and then upgrade to Release 10.x. You cannot directly upgrade the Release 6.x system to Release 10.1 and later.
  • To upgrade the application from Release 7.0.x to Release 10.2.x, upgrade the application from 7.0.x to 10.1.x, and then upgrade to Release 10.2. You cannot directly upgrade the Release 7.0.x system to Release 10.2 and later.
For information about terms used in this table, see Glossary.
The following table displays all the upgrade paths from earlier releases to Release 10.2.
Note:
The Avaya Solutions Platform 6.0 upgrade is a major remaster and reinstall.
From offer
From Release
To Software-only (VMware, KVM, RHVH, OpenStack, Hyper-V, AWS, Google Cloud, Nutanix, or Azure) R10.2 (ISO)
To ASP 130 R5.1.x (OVA)/VMware R10.2 (OVA)
To ASP 130 R6.0 (OVA)/KVM R10.2 (OVA)
AVP
7.1.3.x
Migration using CLI
Migration using CLI
Migration using CLI
8.0.x
Migration using CLI
Migration using CLI
Migration using CLI
8.1.x
Migration using SDM
Fully automated upgrade using SDM
Migration using CLI
VMware
7.1.3.x
Migration using CLI
Migration using CLI
Migration using CLI
8.0.x
Migration using CLI
Migration using CLI
Migration using CLI
8.1.x
Migration using SDM
Fully automated upgrade using SDM
Migration using CLI
10.1.x
Migration using SDM
Fully automated upgrade using SDM
Migration using CLI
Software-only
8.0.x
Migration using CLI
NA
NA
8.1.x
Migration using SDM
NA
NA
10.1.x
Migration using SDM
NA
NA
KVM/OpenStack/RHVH (OVA)
7.1.3.x
Migration using CLI
Migration using CLI
Migration using CLI
8.0.x
Migration using CLI
Migration using CLI
Migration using CLI
8.1.x
Migration using CLI
Migration using CLI
Migration using CLI
AWS (OVA)
7.1.3.x
Migration using CLI
Migration using CLI
Migration using CLI
8.0.x
Migration using CLI
Migration using CLI
Migration using CLI
8.1.x
Migration using CLI
Migration using CLI
Migration using CLI
VMware OVA
10.2.x
NA
NA
Migration using CLI
The following upgrade paths are currently supported:
System Manager running this version
Upgrade to this version
7.1.3.x
10.2 and later
8.0.x
10.2 and later
8.1.x
10.2 and later
10.1.0.0 (10.1-GA)
10.2 and later
10.1.0.1
10.2 and later
10.1.0.2
10.2 and later
10.1.2.0
10.2 and later
10.1.3.0
10.2 and later
10.1.3.1
10.2 and later
10.1.3.2
10.2.0.1 and later
10.1.3.3
10.2.1.0 and later
10.1.3.4
10.2.1.0 and later
10.1.3.5
10.2.1.1 and later