Upgrading Avaya Solutions Platform 130 from Release 4.0 to 5.0 with Avaya Aura® applications

Last Updated : Dec 04, 2021 |
Prolog information
Metadata
Keywords:
Use the following procedure to upgrade the Avaya Solutions Platform 130 from Release 4.0 (Avaya Supplied ESXi 6.5) to Release 5.0 (Avaya Supplied ESXi 7.0) with Avaya Aura® applications installed on it.
  1. Take the backup of the Avaya Aura® application and keep it on remote servers.
    ADDITIONAL INFORMATION:
    For information about taking the backup for each application, see the application-specific document.
  2. To do the graceful shutdown of the application, log in to the host UI by accessing the ESXi host, and do the following:
    1. Select the application, right-click, and then click Guest OSShut down.
      STEP RESULT:
      The system displays the following message:
      Are you sure you want to shut down <virtual_machine_name>.
    2. To proceed, click Yes.
    ADDITIONAL INFORMATION:
    Note:
    • If you have a virtual machine on the host, Avaya recommends to do the graceful shutdown of the virtual machine.
    • For applications, such as Communication Manager and Session Manager, ensure that no calls are running on the system.
  3. Upgrade Avaya Solutions Platform 130 from Release 4.0 to 5.0.
    ADDITIONAL INFORMATION:
    For information about upgrading Avaya Solutions Platform 130 from Release 4.0 to 5.0, see Avaya Solutions Platform 130 Series: Upgrading to ESXi 7.0 u2 from ESXi 6.5.x.
    STEP RESULT:
    • If the Avaya Solutions Platform 130 upgrade is successful, power on the Avaya Aura® application and ensure the applications are up and running.
      If the Avaya Aura® applications are not up and running, go to step 4.
    • If the Avaya Solutions Platform 130 upgrade fails:
      1. Do the fresh deployment of Avaya Solutions Platform 130 Release 5.0.
        For information about installing Avaya Solutions Platform 130, see Installing the Avaya Solutions Platform 130 Series.
      2. Deploy the application at the same version that was before the Avaya Solutions Platform 130 upgrade.
        For information about deploying the application, see the application-specific deployment document.
      3. Restore the backup that is taken at step1 and ensure everything is working fine.
        For information about restoring the backup for each application, see the application-specific document.
  4. If the Avaya Aura® applications are not up and running:
    1. Do the fresh deployment of the application at the same version that was before the Avaya Solutions Platform 130 upgrade.
      ADDITIONAL INFORMATION:
      For information about deploying the application, see the application-specific deployment document.
    2. Restore the backup that is taken at step1 and ensure everything is working fine.
      ADDITIONAL INFORMATION:
      For information about restoring the backup for each application, see the application-specific document.
    ADDITIONAL INFORMATION:
    Note:
    If multiple applications are on the same server, follow the upgrade order for restoring the backup.