Overview

Last Updated : Apr 25, 2023 |

To use Avaya Breeze® platform with an independent System Manager, you must:

  • Add one or more System Manager R8.0.1.2, R8.1.3 or R10.1 instances into your environment as the Avaya Breeze® platform System Manager. See Avaya Aura System Manager compatibility.

    • If running System Manager Release 8.0.1.2, you must install the Avaya Breeze® platform Element Manager using the upgradeSolution utility from the latest System Manager hot fix. See Deploying Avaya Breeze® platform.

  • Administer the Avaya Breeze® platform nodes on this System Manager.

  • Configure the Avaya Aura® System Manager to place and route calls to the Avaya Breeze® platform nodes by way of Session Manager.

This gives calls from an Avaya Aura® system managed by a different System Manager access to Avaya Breeze® platform snap-ins.

Not supported

The following features and functions are not supported in this configuration:

  • Engagement Call Control solution.

  • userData DAO – Snap-ins will have no programmatic access to user data configured on the older System Manager.

  • Authorization Service – The independent Avaya Breeze® platform System Manager has no comm profile/Communication Manager data. If there is a requirement for authenticating users, snap-ins can still get access tokens, but the tokens will not have any user-specific data apart from the user-id.

Related information
Avaya Aura System Manager compatibility