The
Avaya Outlook Meetings Add-In has the following limitations:
The Avaya Outlook Meetings Add-In does not support the Reserve meeting feature on Windows Classic Outlook.
The add-in does not schedule meetings with advanced recurrence options. For example, you cannot schedule a recurring meeting for every second Monday and fourth Friday of every year.
When you delete a single occurrence of a recurring event, no notification is generated for the deleted occurrence due to a limitation in the Microsoft Graph API.
When a host or delegate creates or updates a meeting, if the add-in takes more than 5 seconds to respond, Outlook shows a message with two options: Send and Don't Send. To complete the meeting setup, click Send. If you click Don't Send, the meeting will appear in Avaya Aura® Web Gateway but not in Outlook. In this scenario, reopen the meeting, make a minor adjustment, and click Send to ensure if it is synced correctly with Avaya Meetings Server.
The Call to Contact feature is not supported.
The Integrated Windows Authentication (IWA) feature is not supported.
Avaya Outlook Meetings Add-In cannot be controlled through Avaya Workplace AADS auto-configuration settings.
To delete a meeting from
Avaya Aura® Web Gateway when a user deletes a meeting from Outlook,
Outlook Exchange Online is a prerequisite, and
Avaya Outlook Meetings Add-In backend server must be configured as provided in
Installing Avaya Outlook Meetings Add-In Backend using Script
Table 1: Modern Outlook UI in a web browser or the new Outlook for Windows
Use Case |
Exchange Online |
Exchange 2019 on-premises (Cumulative Update 1 or later) |
Exchange 2016 on-premises (Cumulative Update 6 or later) |
Create and update Reserved or Non-Reserved Meetings |
Yes |
Not applicable |
Not applicable |
Delete Reserved or Non- Reserved Meetings |
Yes (If backend server setup) |
Not applicable |
Not applicable |
Table 2: Windows (classic) Version 1910 (Build 12130.20272) or later
Use Case |
Exchange Online |
Exchange 2019 on-premises (Cumulative Update 1 or later) |
Exchange 2016 on-premises (Cumulative Update 6 or later) |
Create, update, and delete Reserved Meetings |
No |
No |
No |
Create, update, and delete Non-reserved Meetings |
Yes |
Yes |
Yes |
Table 3: Mac (new Outlook) Version 16.47 (21031401) or later
Use Case |
Exchange Online |
Exchange 2019 on-premises (Cumulative Update 1 or later) |
Exchange 2016 on-premises (Cumulative Update 6 or later) |
Create, update Reserved or Non-reserved Meetings |
Yes |
Yes |
Yes |
Delete Reserved or Non-reserved Meetings |
Yes (If backend is enabled) |
Yes (If backend enabled) |
Yes (If backend is enabled) |
Note:
The add-in is currently not supported on mobile devices.
For more information about platform support, see Office client application and platform availability for Office Add-ins
