If there is a secondary Session Manager for a user, the route pattern in Communication Manager must have the following trunks:
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A trunk associated with the primary Session Manager server.
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A trunk associated with the secondary Session Manager server.
The second signaling group must be connected to the secondary Session Manager.
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No.
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Task
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Link
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1
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Log on to System Manager Web Console.
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2
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Administer the Identity section.
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3
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Administer the Communication Profile section.
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4
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Verify that the data synchronization is complete.
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5
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Assign the user to a Communication Manager station.
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