Enabling IP Office TAPI support

Last Updated : May 01, 2020 |
Prolog information
Metadata
Keywords:
Support for TAPI is controlled by the IP Office system security settings. From IP Office Release 9.1 onwards, TAPI support is off by default.
  1. Start IP Office Manager.
  2. Select FileAdvanced Security Settings.
  3. Select the IP Office system and click OK.
  4. Enter a user name and password of a user account with security configuration access.
  5. Click System and select the Unsecured Interfaces tab.
  6. In the list of Application Controls, select the TAPI/DevLink3 option.
    ADDITIONAL INFORMATION:
    The TAPI software installation also uses the TFTP Directory Read option to obtain a list of users from the IP Office system. If not enabled, the installation displays Failed to retrieve user list from IP Office. However, you can enter user details manually. If you enable TFTP Directory Read to simplify TAPI installation, you should disable the option afterwards unless it is also specifically required by the TAPI application being supported.
  7. Click OK.
  8. To save the updated security settings, click .