IP Office SoftConsole is installed by default under the directory path C:\Program Files (x86)\Avaya\IP Office\SoftConsole. Sub-directories are also created, enabling the user to save specific information when required.
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Directory
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Description
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Data
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The directory contains data files for the local directory. This is the default directory when browsing for a data file, or when exporting a directory to a file.
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Langs
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The directory contains language specific files, including Help and Tutorials.
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Profiles
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The directory contains the user profiles (*.pfs) that are available to the console application. By using , profiles or templates are saved in this directory. Only profiles and templates saved in this directory are available from the console Login window.
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Script
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The directory contains the *.txt or *.rtf script files. These files are opened when a DDI or DID match occurs. This is the default directory to open when browsing for a script. New script files should be copied into this directory.
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Skin
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The directory is the default location for any custom skins that have been created.
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